Customers most agreed on the following attributes:
[1 of 1 customers found this review helpful]
Comments about LocoGringo Dreams Tulum:
IT WAS THE BEST FAMILY VACATION WE HAVE TAKEN... WE AND OUR 3 BOYS HAD AN EXCELLENT TIME. EVERYTHING ABOUT DREAMS WAS OUTSTANDING.
[1 of 1 customers found this review helpful]
Comments about LocoGringo Dreams Tulum:
On November 19,2011 I and my wife came in Dreams Tulum resort .
At the resort reception I was told to give them my credit and after that a receptionist did withdrawal for $400 . I didn't sign it and insisted to cancel the transaction.
The front desc manager Rolando Gamboa told me this is Dream Resorts international practice to take money from their customers in advance.
I've had never heard about that.
Our vacation was started from the big frustration.
Next time I've used my credit card paying for tours with "Traffic Tour" representative in the resort having name Willy.
The result of paying thru my credit card in the resort were 15 fraud transactions I found out when I came back in New York.
[2 of 3 customers found this review helpful]
Comments about LocoGringo Dreams Tulum:
They changed our room 3 times during our week stay due to AC problems, plumbing problems, etc. Very unfriendly staff. Pools and beach access are nice. We requested to leave 2 days early because we were so unhappy. When we decided to leave, staff only showed us a phone and we had to arrange transport and reservations at another resort ourselves. Food not the greatest, buffet and specialty restaurants.
[2 of 2 customers found this review helpful]
Comments about LocoGringo Dreams Tulum:
The property, staff, food and accomodations were incredible!